Privacy Policy

1. Introduction

Solarlix MasterPlumb (“we,” “us,” or “our”) provides premium training for plumbing repairs. This Privacy Policy explains how we handle information when you visit our website, enroll in courses, or contact us.

2. Information We Collect

• Account and contact details you provide (name, email, phone).
• Purchase and enrollment information related to our courses.
• Technical data such as IP address, device, and browser type.
• Usage data including pages visited and interactions with features.

3. How We Use Information

• To deliver and improve courses and learner support.
• To process payments and manage enrollments.
• To communicate service updates, receipts, and important notices.
• To comply with legal obligations and enforce terms.

4. Legal Bases

Where applicable, we rely on consent, contract performance, legitimate interests (service quality and security), and legal obligations.

5. Sharing of Information

We do not sell personal data. We share information with trusted service providers who assist in operations (for example, payment processing and secure hosting) under confidentiality obligations, and when required by law.

6. Cookies and Local Storage

We use essential cookies to maintain sessions and preferences. We also use localStorage for theme, favorites, and cart on your device. You can adjust preferences via our cookie banner.

7. Data Retention

We retain account and transaction records as required for business and legal purposes. If you request deletion, we will remove non-essential information where feasible.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to processing of your personal information. Contact us at [email protected] to make a request.

9. Security

We use administrative, technical, and organizational measures to protect personal data. No method is 100% secure, but we work to safeguard information responsibly.

10. Children’s Privacy

Our services are not directed to children under 16. If you believe a child provided personal data, contact us and we will address it promptly.

11. International Transfers

We may process data in countries other than your own, with protections appropriate to the transfer and applicable law.

12. Contact

Questions about this policy? Email [email protected] or call +1 (415) 555-0194.

13. Updates

We may update this policy from time to time. Material changes will be posted on this page with a new effective date.